![]() ![]() Make sure there is no interference from other devices. Make sure that during setup your Hubble camera, smartphone, and router are all within a 1m/3ft range.ĥ. 5 GHz network may have "5G" or "5" appended to the end of the network name, for example, "TP-LINK_849E_24G".Ĥ.2.4 GHz network may have "24G," "2.4," or "24" appended to the end of the network name.If you see two or more Wi-Fi network names that belong to you, then one may be a 5 GHz band.If you only see one Wi-Fi network name that belongs to you, you can proceed with setting up your Hubble camera with this Wi-Fi connection.To find out whether you need to connect to a different Wi-Fi® network to set up your Hubble camera, go to your phone settings > Wi-Fi® (or Wireless & Networks) on your smartphone: Newer routers are often dual-band router, with 2.4 GHz and 5 GHz bands, in which case you need to ensure to enable the 2.4GHz band is enabled on your router. The Hubble camera can only be connected to the 2.4 GHz band on Wi-Fi routers. Make sure 2.4GHz is enabled on your router. During setup, your smartphone must be connected to your home Wi-Fi®. Make sure your smartphone is connected to your home Wi-Fi®. Wait until your internet connection is re-established.Ģ. ![]() If your home Wi-Fi® isn’t working or is unstable you may reboot your router: Unplug the router, leave it unplugged for at least 20 seconds and plug it back in. The Hubble camera is a Wi-Fi® camera and during the setup, you connect the Hubble camera to your Wi-Fi®. Here are some steps you can take if you’re having trouble adding your Hubble camera to your Hubble account.ġ. ![]()
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